1. Definitions

“Company” refers to 101 Party Hire.

“Hirer” refers to the person, company, organisation, or entity hiring equipment from 101 Party Hire.

“Equipment” refers to all items supplied by the Company, including but not limited to tables, chairs, furniture, linen, crockery, cutlery, glassware, décor, catering equipment, tents, and accessories.

By accepting a quotation, paying the invoice, or taking possession of the equipment, the Hirer agrees to these Terms and Conditions.

2. Quotations and Bookings

2.1 Equipment is only reserved upon receipt of the required deposit and written confirmation of the booking.

2.2 Equipment availability is subject to stock availability at the time payment is received.

2.3 The Company reserves the right to substitute equipment with similar items of equal quality and value if required.

3. Payment Terms

3.1 A booking deposit of 50% is required to secure an order.

3.2 Full payment must be received 48 hours before the indicated delivery date.

3.3 No equipment will be released until has been paid and cleared in our bank account .

3.4 The Company reserves the right to charge a security deposit.

4. Delivery and Collection

4.1 The Hirer must ensure safe and reasonable access to the delivery location.

4.2 A responsible person authorised by the Hirer must be present to receive and sign for the equipment.

4.4 Delivery and collection times are estimates. While every effort will be made to meet agreed times, the Company shall not be liable for delays caused by traffic, weather, accidents, power failures, strikes, or other circumstances beyond its control.

4.5 Equipment remains the responsibility of the Hirer from the time of delivery to the collection and until inspected by the Company.

5. Inspection of Equipment

5.1 Any shortages, defects, or discrepancies must be reported on the specified day of delivery.

5.3 Failure to report issues within this period shall constitute acceptance that the equipment was received in good condition, and accounted for.

6. Use of Equipment

6.1 Equipment shall only be used for its intended purpose.

6.2 The Hirer shall exercise proper care and ensure all equipment is protected from theft, damage, misuse, weather conditions, and unauthorised use.

6.3 Equipment may not be altered, repaired, painted, modified, or sub-hired without the Company’s written consent.

6.4 Equipment may not be moved to an alternate venue of altered, repaired, painted, modified, or sub-hired without the Company’s written consent.

6.4 The Hirer shall comply with all applicable laws, regulations, and safety requirements relating to the use of the equipment.

6.5 All equipment supplied by 101 Party Hire shall remain at the delivery address and event location as specified on the invoice and delivery note.

1. The Hirer shall not move, transport, relocate, transfer, or permit the removal of any equipment from the original delivery location without notifying the Company in writing and obtaining the Company’s written approval.
2. Verbal communication or notification through third parties shall not constitute approval. Approval shall only be valid if confirmed in writing by an authorised representative of 101 Party Hire.
3. Any movement or relocation of equipment without prior written notification to and written approval from the Company shall constitute a breach of these Terms and Conditions. The Hirer shall be liable for any loss, damage, theft, additional transport costs, recovery costs, replacement costs, and any other expenses arising from such unauthorised movement.
4. The Hirer remains fully responsible for the equipment at all times until it has been collected by 101 Party Hire and inspected by the Company.

7. Loss, Theft, Damage and Cleaning

7.1 The Hirer is liable for any loss, theft, damage, destruction, or deterioration of equipment while it is in the Hirer’s possession or control.

7.2 The Hirer shall pay the full replacement cost of any equipment that is lost, stolen, or beyond economical repair.

7.3 The Hirer shall pay repair costs for damaged equipment.

7.4 All equipment must be returned in substantially the same condition as supplied.

7.5 Linen must be free from wax, burns, mould, excessive staining, paint, adhesives, and ink. Damaged linen may be charged at replacement value.

7.6 Glassware, crockery, cutlery, and catering items returned broken, chipped, missing, or damaged will be charged for accordingly.

7.7 Equipment should be returned free of food, waste, and decorations. Additional cleaning charges will apply.

8. Cancellation and Booking Credits

8.1 Once a booking has been confirmed and payment has been received, no cash refunds shall be issued for cancellations, postponements, reductions in order quantities, non-attendance, or changes to event arrangements.

8.2 At the sole discretion of 101 Party Hire, payments received may be converted into a booking credit for future use.

8.3 Any approved booking credit shall be valid for a period of twelve (12) months from the original invoice date.

8.4 Booking credits are non-transferable, may not be exchanged for cash, and may only be used by the original Hirer.

8.5 Any unused portion of a booking credit remaining after the expiry date shall be forfeited.

8.6 Requests to reschedule an event or apply a booking credit must be submitted in writing and are subject to equipment availability and the Company’s approval.

8.7 The Company reserves the right to deduct any costs already incurred, including delivery charges, collection charges, labour costs, replacement costs, cleaning charges, and third-party expenses, before issuing any booking credit.

8.8 Adverse weather conditions, venue issues, changes in personal circumstances, or any other events beyond the Company’s control shall not entitle the Hirer to a refund. The Company may, at its discretion, issue a booking credit in accordance with these Terms and Conditions.

9. Weather and Outdoor Events

9.1 Equipment supplied for outdoor events remains the Hirer’s responsibility.

9.2 The Company shall not be liable for weather-related cancellations, disruptions, or damage.

9.3 Equipment must be adequately sheltered and protected against rain, wind, excessive heat, and adverse weather conditions.

10. Limitation of Liability

10.1 To the fullest extent permitted by law, the Company’s liability shall be limited to the amount paid by the Hirer for the relevant hire.

10.2 The Company shall not be liable for any indirect, consequential, incidental, or special damages, including loss of profit, loss of business, event interruption, or reputational damage.

10.3 The Hirer indemnifies the Company against claims arising from the Hirer’s use of the equipment.

11. Ownership

11.1 All equipment remains the sole property of 101 Party Hire at all times.

11.2 The Hirer acquires no ownership rights in the equipment.

12. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including natural disasters, severe weather, fire, flood, strikes, labour disputes, power failures, government action, civil unrest, or transportation disruptions.

13. Privacy

The Company may collect and process personal information for booking, payment, delivery, and customer service purposes in accordance with applicable South African privacy laws.

15. Governing Law

These Terms and Conditions shall be governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the South African courts.

16. Acceptance

Payment of a deposit, full payment of invoice, acceptance of a quotation, receipt of equipment shall constitute acceptance of these Terms and Conditions.